![]() ![]() And, yes, I have gone to the forums, to the community, and have replied, and continue to read support's circuituous excuses and misdirected answers. I am spending MANY hours trying to correct YOUR error, which leads to Creative Cloud install failures. It can be particularly helpful if you have installed prerelease software on. Likewise, if you're unable to connect to Adobe servers, the Cleaner Tool can help by removing entries in your computer's host files that are blocking access to. Please answer the question without a link to another article with contraditions or, for that matter, any article. The Adobe Creative Cloud Cleaner Tool allows you to more precisely remove installation records for Creative Cloud or Creative Suite applications that may have become corrupted or may be causing problems with a new installation. If you're having trouble installing Creative Cloud apps, Creative Suite (CS3-CS6) apps, Photoshop Elements, or Adobe Premiere Elements, the Adobe Creative Cloud Cleaner Tool can help. This is another example of why SO MANY OF US are so frustrated by your support. ![]() "Now you can proceed with your installation of the desired shipped version of the Creative Suite"ĭoes the Creative Suite Cleaner Tool apply to Adobe Creative Cloud or to the shipped version or to all listed in the first paragraph? "The Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Suite 6, Adobe Creative Cloud, Adobe Creative Suite 5 - 5.5, Adobe Creative Suite 4, and Adobe Creative Suite 3 software." I have recently purchased the license for and downloaded some programs with Creative Cloud I already have the Creative Suite for CS5 ![]()
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